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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby Dayhuff

April 23, 2025

5  out of  5
rating by Shelby Dayhuff
"Ben is the best! Give him a call!"
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Latish Johnson

April 21, 2025

5  out of  5
rating by Latish Johnson
"I’ve experienced the worst traumatic event of my life, having to face a fire with all four of my children and losing everything James in the State Farm team became part of my family with helping us recover as well as placement after the fire. The clean process was very easy. I would definitely recommend State Farm Mr. James . As number one in the Country"
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Erica Dedrick

April 15, 2025

5  out of  5
rating by Erica Dedrick
"Great service, excellent communication, curious and well priced."
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Irina Shteynvurtsel

April 14, 2025

5  out of  5
rating by Irina Shteynvurtsel
"State Farm insurance company located in Glenmont, N.Y. Provides an excellent service.Always responsive and ready to help with any questions. Thanks to James and everyone who works at the office"
We responded:
"Irina, Thank you for taking the time to share your five-star review. It's been our pleasure getting to know you and your family since 2015. Thank you for putting your trust in our Agency. We appreciate having you as part of our State Farm Family"
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Ann Dence

April 9, 2025

5  out of  5
rating by Ann Dence
"amazing customer service"
We responded:
"Ann, Thank you for your five-star review. We appreciate having you as part of our State Farm Family- James"
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Brian Young (Zanshen)

April 8, 2025

5  out of  5
rating by Brian Young (Zanshen)
"James was very helpful and made updating my policies to a new state and agent easy and painless. I would definitely recommend him and am looking forward to a long business relationship."
We responded:
"Thank you for five-star review, we appreciate you taking the time to share your experience. Thanks for being part of our State Farm family."
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Macy DuFrain

April 7, 2025

5  out of  5
rating by Macy DuFrain
"I can’t recommend enough! Everyone is so helpful and friendly. Excellent service every time!"
We responded:
"Macy- Thank you for taking the time to share your feedback and for the five-star review!"
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Rachael Mahar

April 4, 2025

5  out of  5
rating by Rachael Mahar
"I had an excellent experience working with Ben for my renters insurance. Last minute, my new landlord asked for proof of insurance, Ben jumped into action to get everything sorted on a Friday afternoon so I wouldn’t miss my move-in date on Monday. Ben was responsive, communicative, and timely throughout my last minute request to make a change to my policy. I truly appreciate his dedication and professionalism. Highly recommend him for anyone in need of reliable and efficient insurance assistance! Thanks Ben!!"
We responded:
"Rachael- Thank you for your five-star review. We are lucky to have Ben as our Sales Manager. Thank you for being part of our State Farm Family"
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Jess Beals

April 4, 2025

5  out of  5
rating by Jess Beals
"Always a wonderful and helpful experience at James Leone's business. I appreciate Ben, Gary and James's expertise and can't wait to visit again."
We responded:
"Jess- Thank you for your five-star review. It's been a pleasure assisting your family since 2014! We can't wait to see you again either! Thank you for being part of our State Farm Family"
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Autumn Biers

April 2, 2025

5  out of  5
rating by Autumn Biers
"Top notch service, the best in the business! A thousand times would recommend :)"
We responded:
"Autumn, Thank you thank you. Can you believe 2025 marks 10 years that we've been helping your family with your insurance needs!? Thanks for being part of our State Farm Family"
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Samantha Shader

April 1, 2025

5  out of  5
rating by Samantha Shader
"Great customer service . Will work with you when they can."
We responded:
"Samantha, I appreciate you taking the time to share your five-star review. Thank you for being part of our State Farm Family"
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Terri

March 27, 2025

5  out of  5
rating by Terri
"Very efficient, pays attention to detail, and extremely friendly. I honestly wouldn’t go anywhere else!"
We responded:
"Terri, we love hearing that! Thanks for your five-star review and for being part of our State Farm Family"
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John

March 26, 2025

5  out of  5
rating by John
"Been with this office for years, never had a complaint. Very helpful and friendly"
We responded:
"John- Thank you for the five-star review. We appreciate you"
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Camille Hoffman

March 24, 2025

5  out of  5
rating by Camille Hoffman
"Very helpful and nice. Thank you!"
We responded:
"Thank you, Camille, for your five-star review!"
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Daniel Wagoner

March 24, 2025

5  out of  5
rating by Daniel Wagoner
"I've been with James and his team for quite a few years. Enough that I can't recall how many years. They put up with me when I am not in the best of moods and always handle thing professionally. You should at least give them an honest shot at earning your business."
We responded:
"Dan, we appreciate your kind words. It's been quite a while now and we are grateful for it! Thank you for being part of our State Farm Family"
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Theresa Whiting

March 22, 2025

5  out of  5
rating by Theresa Whiting
"So happy with experience ☺️"
We responded:
"Theresa, Thank you for taking the time to share your experiences with our Agency and for the five-star review. We appreciate having you as part of our State Farm Family"
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Garrett Connell

March 21, 2025

5  out of  5
rating by Garrett Connell
"Great team, and they have office cats! Highly recommend"
We responded:
"Garrett- Thank you for being part of that "great" team. We appreciate you"
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Barbara Moor

March 21, 2025

5  out of  5
rating by Barbara Moor
"Very responsive staff. My only complaint is the price of insurance which just keeps going up."
We responded:
"Barbara, Thank you for your five-star review. We do our best to provide the best service possible and help you find the best discounts available- Rate has been a challenge all across NY for the past couple of years. We appreciate you and will continue to do our best to mitigate your policies' rate"
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Barbara Williams

March 21, 2025

5  out of  5
rating by Barbara Williams
"James Leone State Farm Office is friendly, personal and efficient. I transferred my accounts from out of state 3 years ago. Everytime I have needed service or information it has been provided as soon as possible."
We responded:
"Barbara, We are grateful you chose our office for your insurance needs when you moved back to the area! It's a pleasure assisting you and having you as part of our State Farm Family"
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Marvin Christian

March 17, 2025

5  out of  5
rating by Marvin Christian
"State Farm taken care of my personal life insurance for a long time Good People"
We responded:
"Marvin- It's been my pleasure getting to know you and your wife over the years. We appreciate having you as part of our State Farm Family since 2011!!"
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Susan Keefer

March 14, 2025

5  out of  5
rating by Susan Keefer
"Highly recommend this office. Incredibly responsive and proactive about finding savings and deals. Super pleasant is an added bonus!"
We responded:
"Thank you so much Susan. Appreciate your five-star review and having you as part of our State Farm family"
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Jim Moffatt

March 13, 2025

5  out of  5
rating by Jim Moffatt
"Ben was quick and efficient handling my insurance needs, and a pleasure to talk to."
We responded:
"Jim, Thank you for your five-star review. We are grateful to have Ben as part of our Team and you as part of our State Farm Family"
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Sharon Parker

March 11, 2025

5  out of  5
rating by Sharon Parker
"I have been with James and State Farm for many, many years. James is excellent at explaining my options and also understanding my personal needs in both my auto and home insurance."
We responded:
"Sharon- Thank you for being part of our State Farm Family since November 2011! We appreciate your five-star review"
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Susan Waltke

March 10, 2025

5  out of  5
rating by Susan Waltke
"I have been a customer of James Leone -State Farm since 2017. I have only good things to say about them. Their rates are fair, they called my son after his car accident to see how he was feeling. Every year on our birthdays, we get a hand written birthday card and a phone call wishing us a happy birthday. That little extra step, that little acknowledgement, keeps me as a customer. Sure- there may be cheaper companies out there, but the customer service we receive is top notch. A company with old fashion standards of caring for their customers."
We responded:
"Susan, Thank you so much for taking the time to give us a 5 Star review. I appreciate hearing you call us out on our standards, previous to becoming an Agent it was the same things that kept me with State Farm and led to my current role! Thank you for being part of our State Farm Family - James"
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Georgiana Corbett

March 7, 2025

5  out of  5
rating by Georgiana Corbett
"Everyone is always very friendly, respectful, and informative!"
We responded:
"Georgiana, Thank you for your five-star review. We appreciate taking care of your insurance needs since 2020 and having you as part of our State Farm Family"